Accessibility Statement

Accessibility Statement (Ontario, Canada)

Effective date: January 1, 2026
Last updated: January 6, 2026
Website: www.defydoubt.com

Organization: Defy Doubt (“we,” “us,” “our”)

1) Our Commitment

We are committed to providing an accessible and inclusive website experience for all users, including persons with disabilities. We work to identify, remove, and prevent barriers to accessibility, and to provide alternative access where barriers cannot be promptly resolved.

2) Standards we target

We aim to align our website with the Web Content Accessibility Guidelines (WCAG), an internationally recognized standard for web accessibility, with a target of WCAG 2.1 Level AA where reasonably practicable.

3) Ontario accessibility context

Our accessibility efforts are informed by Ontario accessibility requirements and guidance, including the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its regulations, where applicable, and by human rights principles relating to equal access to services.

4) Measures we take to support accessibility

We take reasonable steps intended to support accessibility, including:

- maintaining clear page structure and readable content;

- working to ensure key navigation and interactive elements can be accessed by keyboard;

- adding text alternatives for meaningful images and content;

- improving clarity of links and buttons so they are understandable when read by assistive technologies;

- reviewing and addressing issues reported to us in a reasonable timeframe based on severity and feasibility.

5) Third-party tools and embedded content (including FreedomKit.ai)

Some website functions (including forms, quizzes, booking, payment or embedded widgets) may be delivered through third-party platforms or embedded tools, including FreedomKit.ai, which we may not fully control. While we aim to configure third-party tools with accessibility in mind, we cannot guarantee that all third-party interfaces will be fully accessible in every circumstance.

If you encounter a barrier when using an embedded tool (for example, selecting a date/time in a booking calendar), please contact us and we will provide an alternative method to complete the same action.

6) Alternative access and accommodations

If you have difficulty accessing any part of this website, please contact us and we will make reasonable efforts, where reasonably possible, to provide an accessible alternative.

Contact for accessibility support:
Email: [email protected] (Subject line: Accessibility Support)

To help us respond efficiently, please include (if possible):

- the page URL,

- your device/browser/assistive technology (optional),

- your preferred format for follow-up.

Response timeframe: We aim, where feasible, to respond within 3–5 business days.

7) Known limitations and ongoing improvements

Accessibility is an ongoing process. Some content or features may not yet fully conform to our target standards, particularly legacy content and certain third-party embedded components. We prioritize improvements that affect essential pathways (e.g., contact, booking, purchases, and key offer pages).

8) International access (visitors outside Canada)

This website may be accessed from outside Canada. Our accessibility efforts are primarily guided by applicable Canadian requirements (including Ontario accessibility and human rights principles) and by internationally recognized technical standards (WCAG). Where legal obligations differ by jurisdiction, we will make reasonable efforts to provide accessible alternatives and support upon request.

9) Updates to this statement

We may update this Accessibility Statement periodically to reflect improvements and changes to the website. The “Last updated” date above indicates when it was most recently revised.